HR Platform
Getting Started
- How to Assign a Contract to an Employee
- How to Use Employment Hero for Admins and Office Staff
- Step 1: Complete your Company Settings
- Step 2: Add your Employees Details
- Step 2A: Connecting to Payroll
- Step 2B: Importing your Employees using the CSV
Dashboard
My Life
- What is WorkLife?
- What is InstaPay
- InstaPay for Payroll Admins
- Hero Shop FAQs
- What is Hero Shop?
- How is 'InstaPay Available' calculated
Personnel
- FAQ: Can a Terminated Employee Access Employment Hero?
- FAQ: What is the Audit Trail Section?
- The Employment History Section
- The Employment Details Section
- The Emergency Contacts Section
- The Banking Details Section
Files
Leave
- Why Does a Leave Status Show as 'Partial' Pending, Approved or Declined?
- Managing Two Level Leave Approvals
- Leave Management
- Leave management
- Re-syncing leave requests
- Why can't I edit or delete my leave requests?
Timesheets
Tasks
Rostering
Payslips
Payment Summaries
Reviews
Safety
Reports
- Bulk VEVO checks
- How to run a HR document compliance report
- Terminations Report
- How to use the compliance report graphs
- Run compliance reports for certifications
- Headcount Reports
Workflow Settings
Organisation
Notifications
General Settings
- Add a worksafe authority
- How to edit assigned employees in Security Groups
- How to edit permissions in Security Groups
- How do I set up offboarding checklists?
- Selecting a Corporate Super on a Employer Superannuation Plan
- Security permission - Financial Details
Content Management
Payroll Integration
- How do I upload timesheets to Xero?
- We've made some updates to our Bank Accounts!
- Payroll Integration - What data is imported from Xero?
- Payroll Integration - What data is synced with QuickBooks?
- Payroll Integration - What data is synced with KeyPay?
- Payroll Integration - What data is synced with MYOB?
Security
- ★ Employment Hero Security
- Why Can't I access an employee's Super or Tax details?
- 2-Factor Authentication
- General Data Protection Regulation (GDPR) FAQs
- How to unlock your account
- Creating and managing your password
Payroll Settings
Xero Integration
- How do I sync employee Super details to Xero?
- Xero payroll integration
- Xero payslips in Employment Hero
- How do I run my pay using Employment Hero and Xero?
- Necessary employee fields for Xero payroll
- What is "Synchronise with Xero Payroll?"
Job Adder Integration
BETA Program
Payroll Platform
Getting Started
- Automated Super Payments
- Restricting Access to Leave Categories
- Employment Hero Payroll Training Videos
- Employment Hero Payroll - Payroll Processing
- Employment Hero Payroll - Superannuation Processing
- Employment Hero Payroll - Year End Guide
Mobile Application
Using the Employment Hero Mobile App
Login and authentication
Mobile App Features
- Staff directory on our mobile app
- Submit daily timesheets on our mobile app
- Submit overnight timesheets on our mobile app
- View leave balances on our mobile app
- Request leave on our mobile app
- Announcements on Mobile
Business Partners
Business Portal
- How do I access the Business Portal?
- How do I access the HR Portal from the Business Portal?
- How do I add a new Business Account Administrator to my Business Account?
- How do I add a new organisation to my Business Account?
- How do I assigned an Access Level to a Business Account Administrator?
- How do I grant Business Account Administrators additional permissions?
FAQ
Employment Hero HR
- Does Employment Hero share my data?
- Why can't I view rostering on my apple device?
- FAQ: My Tax File Number (TFN) is not accepted
- Payroll Error: Pay template must contain at least one earnings line containing the employee's ordinary earnings rate.
- How do I delete a Review Template?
- Xero integration (fees)
HeroPay
- STP & Payment Summaries FAQ
- How to allow salaried employees to submit timesheets?
- Workers Compensation
- How to adjust employee's leave balance through pay run in HeroPay?
- How to bulk import earning lines to a pay run in HeroPay?
- How to adjust Salary Sacrifice Super processed as Manual Payment in previous pay run?
ANZ FAQs
- What kind of ANZ account do I need?
- Will the ANZ offer expire?
- I do not have an ANZ business transaction or savings account.
- ANZ Smart Choice Occupational Category Information
- My business has an ANZ Smart Choice Super employer plan – why do I need to select an occupational category for my employees?
- What is ANZ Smart Choice Super for employers and their employees?