HR Platform
Getting Started
Dashboard
- Company Feed: Announcements
- Company Feed: Employee Milestone Messages
- Company Feed: Shout Out
- Dashboard: Creating Tasks
- Dashboard: Onboarding an Employee
- Dashboard: Sync Error
My Benefits
- FAQ: How do I Manage My Savings Section
- FAQ: How does InstaPay Affect Payroll Admins
- FAQ: How do I Make a Purchase on the Discounts Page
- FAQ: How do I Manage my Hero Dollars
- FAQ: What is the Wellness Page
- FAQ: What is the Savings Page
Personnel
- Contractor Setup: Contract Terms
- Contractor Setup: Contractor Details
- Contractor Setup: Documents
- Contractor Setup: File Uploads
- Contractor Setup: Sending Invitations
- CSV Upload: Update User Pay Details (Employment Hero Payroll, KeyPay and QuickBooks Online)
Files
Leave
- FAQ: How to Approve a Two Level Leave Request
- FAQ: How to View an Employee's Leave Availability
- FAQ: How to View an Employee's Leave Balance
- FAQ: How to View an Employee's Leave Requests
- FAQ: How to View My Leave Balance
- FAQ: How to View My Leave Requests
Recognition
Timesheets
- Employee Hourly Timesheet Submission: Daily Hours Based on Daily Entries
- Employee Hourly Timesheet Submission: Start and End Times Based on Daily Entries
- Employee Unit of Work Timesheet Submission: Daily Hours Based on Daily Entries
- Employee Unit of Work Timesheet Submission: Start and End Times Based on Daily Entries
- Employee Weekly Timesheet Submission: Daily Hours Based on Weekly Entries
- FAQ: How to View Submitted Timesheets
Tasks
Rostering
Payslips
Reviews
Safety
Goals
Reports
- FAQ: What is the Work Eligibility Report
- FAQ: How do I Export Leave Report Data
- FAQ: How do I Remind Employees to Sign an Employee Document
- FAQ: What is the Accrued Leave Report
- FAQ: What is the Audit Trail Report
- FAQ: What is the Certifications Report
Company Values
Organisation Chart
Notifications
Customisation
General Settings
- Add On: Connecting to HeroPay
- Add On: Connecting to JobAdder
- Add On: Connecting to KeyPay
- Add On: Connecting to QuickBooks
- Add On: Connecting to Xero
- Add On: Disconnecting from HeroPay
Content Management
- Creating a Template: Blocks
- Creating a Template: Sections
- Creating a Template: Tables
- Creating a Template: Variables
- FAQ: How Do I Clone Employment Hero Policy Templates
- FAQ: How Do I Download Employment Hero's Latest Policy Templates
Payroll Settings
- Add a Pay Category in Employment Hero
- Add a Pay Schedule in Employment Hero
- Classifications
- How do I add a new leave category?
- How do I set up cost centres?
- How do I set up work types?
Employment Hero Platform Security
- Account Security: Two-Factor Authentication Management
- FAQ: How to Change your Password
- FAQ: How to Reset your Password
- FAQ: My Account Has Been Locked
- FAQ: What is Employment Hero's HR Platform Security
- FAQ: What is Two-Factor Authentication
Employment Hero Payroll Integration
KeyPay Integration
QuickBooks Intergration
Xero Integration
- Xero Error Analysis: A Terminated Employee on Xero is Appearing as Active Within Employment Hero
- Xero Error Analysis: Couldn't Find Object for API Endpoint
- Xero Error Analysis: Employee Exists on Both Employment Hero and Xero
- Xero Error Analysis: Tax File Number Discrepancy
- Xero Error Analysis: This Employee Does Not Have an Ordinary Earnings Rate in Xero
- Xero Payslips FAQ: How Can I Manually Important Xero Payslips into Employment Hero
MYOB Integration
Business Portal
- Business Portal FAQ: How Do I Change an Organisation's Subscription Plan
- Business Portal FAQ: How Do I Remove a Administrator's Access to an Organisation
- Business Portal FAQ: How Do I Search for an Employee Through the Business Portal
- Business Portal FAQ: What is the Certifications Business Report
- Business Portal FAQ: What is the HR Documents Business Report
- Business Portal FAQ: What is the Policies and Induction Content Business Report
ANZ FAQs
Payroll Platform
Rostering
- FAQ: How Do I Approve and/or Decline a Shift Swap
- FAQ: How Do I Copy Shifts
- FAQ: How Do I Print a Roster
- FAQ: How Do I Recalculate Shift Costs
- FAQ: How Do I View the Cost of a Shift
- FAQ: How to Export a Roster
HeroPay
- Family & Domestic Violence Leave
- How can I contribute a fixed superannuation amount for an employee?
- How do I add an additional earnings line for an employee to be automatically included in every pay run?
- How do I adjust super manually?
- How do I adjust tax manually?
- How tax is calculated on Bonus payments?
Getting Started
- Employment Hero Payroll - Payment Summary
- Employment Hero Payroll - Payroll Processing
- Employment Hero Payroll - Superannuation Processing
- Employment Hero Payroll - Year End Guide
- Employment Hero Payroll Training Videos
- Error Analysis: Duplicated YTD earnings reported to ATO via STP
Mobile Application
Company Feed
Timesheets
Rostering
Leave
Policies
Certifications
Security
Payslips
Staff Directory
Setttings
Release Notes
HR Platform
- HR Platform Release Notes: Week 42/2019
- HR Platform Release Notes: Week 41/2019
- HR Platform Release Notes: Week 39/2019
- HR Platform Release Notes: Week 38/2019
- HR Platform Release Notes: Week 37/2019
- HR Platform Release Notes: Week 36/2019