HR Platform
Getting Started
- How to Assign a Contract to an Employee
- How to Use Employment Hero for Admins and Office Staff
- Step 1: Complete your Company Settings
- Step 2: Add your Employees Details
- Step 2A: Connecting to Payroll
- Step 2B: Importing your Employees using the CSV
Dashboard
My Life
- Does Employment Hero share my data?
- What is WorkLife?
- What is InstaPay
- InstaPay for Payroll Admins
- Hero Shop FAQs
- What is Hero Shop?
Personnel
- Contractor Setup: Contract Terms
- Contractor Setup: Contractor Details
- Contractor Setup: Documents
- Contractor Setup: File Uploads
- Contractor Setup: Sending Invitations
- Employee Setup: Employee Details
Files
Leave
- FAQ: Two Level Leave Request
- FAQ: Viewing an Employee's Leave Requests
- FAQ: Viewing My Leave Balance
- Managing an Employee's Leave Request
- Managing My Leave Requests
- Submitting a Leave Request
Timesheets
- Employee Timesheet Submission: Daily Hours Based on Daily Entries
- Employee Timesheet Submission: Daily Hours Based on Weekly Entries
- Employee Timesheet Submission: Start and End Times Based on Daily Entries
- FAQ: Viewing Submitted Timesheets
- Manager Timesheet Submission: Daily Hours Based on Daily Entries
- Manager Timesheet Submission: Daily Hours Based on Weekly Entries
Tasks
Rostering
Payslips
Payment Summaries
Reviews
Safety
Reports
- Audit Trail
- Bulk VEVO checks
- Headcount Reports
- How to run a compliance report for policies and induction content
- How to run a HR document compliance report
- How to use the compliance report graphs
Organisation Chart
Notifications
General Settings
- How do I delete a Review Template?
- Add a worksafe authority
- How to edit assigned employees in Security Groups
- How to edit permissions in Security Groups
- How do I set up offboarding checklists?
- Selecting a Corporate Super on a Employer Superannuation Plan
Content Management
Payroll Settings
Workflow Settings
Security
- ★ Employment Hero Security
- 2-Factor Authentication
- General Data Protection Regulation (GDPR) FAQs
- How to unlock your account
- Creating and managing your password
- Password reset link has expired
Payroll Integration
- Email notification for payroll officers
- Grant and revoke employee ClockMeIn access
- How do I know an employee file has synced with my payroll system?
- How do I upload timesheets to Xero?
- How to manually push Heropay Payslips to Employment Hero
- How to update ATO supplier settings in HeroPay
Xero Integration
- How do I run my pay using Employment Hero and Xero?
- How do I sync employee Super details to Xero?
- Leave Request Sync Fail: Couldn't find object for API End Point
- Necessary employee fields for Xero payroll
- Overwrite Employee File
- Payroll Error: A validation exception occurred, Invalid PayrollCalendarID
Job Adder Integration
BETA Program
ANZ FAQs
- ANZ Smart Choice Occupational Category Information
- I am an ANZ customer. How do I sign up to Employment Hero and access the ANZ offer?
- I am an Employment Hero customer and have just moved from another bank to ANZ. Am I eligible for the ANZ offer?
- I am an existing ANZ customer and have been using Employment Hero for some time. Am I eligible for the ANZ offer?
- I do not have an ANZ business transaction or savings account.
- I have been using Employment Hero for some time and have just moved from another bank to ANZ. Can I have the ANZ offer please?
Payroll Platform
HeroPay
- Does Terminating Employee on Payroll as well as HR platform?
- Family & Domestic Violence Leave
- How can I contribute a fixed superannuation amount for an employee?
- How do I add an additional earnings line for an employee to be automatically included in every pay run?
- How do I adjust super manually?
- How do I adjust tax manually?
Getting Started
- Automated Super Payments
- Employment Hero Payroll - Payment Summary
- Employment Hero Payroll - Payroll Processing
- Employment Hero Payroll - Superannuation Processing
- Employment Hero Payroll - Year End Guide
- Employment Hero Payroll Training Videos
Mobile Application
Login and authentication
Mobile App Features
- Staff directory on our mobile app
- Submit daily timesheets on our mobile app
- Submit overnight timesheets on our mobile app
- View leave balances on our mobile app
- Request leave on our mobile app
- Announcements on Mobile
Business Partners
Business Portal
- How do I access the Business Portal?
- How do I access the HR Portal from the Business Portal?
- How do I add a new Business Account Administrator to my Business Account?
- How do I add a new organisation to my Business Account?
- How do I assign an Access Level to a Business Account Administrator?
- How do I grant Business Account Administrators additional permissions?