Where can I find my group certificate/payment summaries?


Employment Hero currently only supports payment summaries for organisations connected to selected payroll systems. 

We would recommend you to contact your organisation's payroll officer to retrieve your group certificate/payment summary if they you are unable to access them in Employment Hero.


Who can view payment summaries?

Users will be able to view a list of their payment summaries if they meet ALL of the following conditions:

  • The organisation has Payment Summaries turned ON for employees through the Menu Customisation page (Settings > Customisation > Menu). This setting is OFF by default. 


How to view payment summaries 

  • Employees with access to view payment summaries will see a menu option for Payment Summaries on the navigation panel on the left hand side of the screen


  • Once on the Payment Summaries page, employees will be able to view a list of their payment summaries starting from Financial year ending 2018 i.e. 2017 - 2018.

    • NOTE: We do not import past payment summaries. 


  • When employees click on the payment summary they wish to view, they will be able to view their payment summary in Employment Hero through their web browser's native previewer.

    • Depending on their web browser, employees will have the option to download and/or print their payment summaries. 

    • Employees will need to ensure that their web browser allows for viewing/opening of PDF documents




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