How do I check an employee's work eligibility with VEVO

How to use the VEVO check

If an employee has selected that they are not an Australian Citizen/Permanent Resident, you can check their work eligibility and Visa status through a VEVO check.

To do a check, head to their Employee File, then click on the Work Eligibility tab. At the bottom of the page will be a button to run a VEVO check.


To run a check, an employee file will need the following information

  • First name
  • Last name
  • Date of Birth
  • Passport number
  • Country of Passport

Once a check has been run successfully, the Visa information will automatically populate into the employee's Employee file:


Employment Hero premium users are able to view the historical log of VEVO checks conducted on employees at the bottom of the work eligibility of an employee file.

Employment Hero standard customers are restricted to viewing only the most recent VEVO check.


Have more questions? Submit a request