Payroll Integration - Why are Employee Pay details not syncing to Xero?

When Employment Hero is connected with Xero all employee files are initially imported into Employment Hero, including their pay details.

After the initial import, employee pay details will not sync between the two platforms. This means when employee pay details are updated in Xero, they will also need to be manually updated in Employment Hero.

Pay detail fields that do not sync include:

  • Pay Rate 
  • Pay category
  • Effective from



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