General Data Protection Regulation (GDPR) FAQs

Employment Hero is committed to the security and privacy of all our customers. Part of this commitment is to ensure Employment Hero adheres to legislation or guidelines set forth by government and industry bodies.


What is GDPR?

The General Data Protection Regulation (GDPR) is a regulation created by the European Parliament that aims to give citizens under the European Union more protection over their personal data. The GDPR aims to ensure all data gathered is collected, processed and is stored under strict conditions.


Who does the GDPR apply to?

The GDPR applies to any organisation that operates in the collection, processing or storage of any personal data or information of citizens within the European Union.


When does GDPR come into force?

GDPR will take effect on 25th May 2018.


What is personal data under the GDPR?

Personal data means any information that can be used to uniquely identify an individual, either directly or indirectly. Identification could pertain to physical, physiological, genetic, mental, economic, cultural or social identity factors.

The types of data that are considered “personal” under the GDPR legislation include, but not limited to:

  • Name
  • Location data
  • Photos
  • Biometric data


How is Employment Hero addressing these requirements?

  1. Employment Hero has implemented reasonable data protection measures to protect users’ personal data and privacy against loss or exposure
  2. In the event of a data breach containing personal and sensitive information, Employment Hero will be required to notify the appropriate national body
  3. Updated and created necessary internal policies and procedures to adhere to the new requirements set out in the GDPR. This includes updating and making appropriate contractual terms
  4. A data protection officer has been appointed within the business and will able to handle any questions or concerns in relation to the GDPR and your privacy. You can contact the data protection officer by making a technical support request here.
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