How to use Pay via InstaPay

Employment Hero users that have access to InstaPay can now use pay via InstaPay to access products and services through HeroShop. This will allow employees to make everyday purchases and access the benefits of HeroShop without incurring any additional credit card transaction fees.

  • Employees will not be charged an InstaPay transaction fee on products purchased through Pay via InstaPay.
  • There is no minimum to Pay via InstaPay transactions as long as the user has the funds available to them.
  • If the user does not have enough funds, they can split the payments with other methods. For more information, click here.

When purchasing products, employees will see an option to pay via InstaPay (See image below)


Note: InstaPay will be greyed out when you are not entitled to access InstaPay or have insufficient funds. 

If you have available funds, when you get to the payment screen you will be able to select the pay via InstaPay option. Selecting this option will allow you to be able to see the total drawdown on your InstaPay balance.



Once you have completed your order, users will see the following screen:



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