Note: Functionality within the Business Portal is currently only available to Employment Hero's Value Added Reseller Network with a Business Account.
Business Account Administrators may be in charge of managing incident reporting for their clients and therefore should receive notifications of new incident reports. To achieve this, we have added a new option to allow Business Account Administrators to be added as an option in the Worksafe Authorities setup.
How do I make a Business Account Administrator a Worksafe Authority of an organisation?
Business Account users with permission to manage Business Account Administrators will be able to select if a Business Account Administrator can be assigned as a worksafe authority for the organisations they manage.
When this option is selected, it does not mean that the Business Account Administrator will automatically be the Worksafe Authority for all organisations they manage.
This option will allow the Business Account Administrator to simply appear in the dropdown when setting up the Worksafe Authorities for an organisation.
When a Business Account Administrator is selected as the Worksafe Authority for an organisation, they will receive email notifications when an incident report is submitted for them to review.
If a Business Account Administrator has been selected as a Worksafe Authority for an organisation, when the option to be assigned as a Worksafe Authority for the organisations they manage is unselected in the Business Portal, they will still remain as the Worksafe Authority for that organisation but will not appear in the Worksafe Authorities dropwdown to be selected in other organisations they manage.
If a Business Account Administrator has been selected as an Worksafe Authority for an organisation, when they lose access to that organisation, they will still remain as the Worksafe Authority but will not appear in the Worksafe Authority dropdown for that organisation nor will they receive any notifications of new incidents.
The process of reviewing incident reports remain the same. Please refer to this article for more information.