HR platform: Viewing payroll integration issues on the management dashboard

Overview

The Payroll Integration Issues widget provides a snapshot of the errors Employment Hero encountered when syncing data with your connected payroll platform. The widget breaks these errors down into three categories, employee's, leave and timesheets. 

This widget just gives you a snapshot of your organisation's platform errors, with the Payroll Integration Issues Dashboard feature giving you the ability to troubleshoot and resolve these errors. To read further information on this feature, refer to the following article.

Availability

HR Plan:   Free   Standard   Premium   Platinum
Payroll Plan:   Standard   Premium
  User Access:   Employee         Manager         Admin      

  This is the default access level per user and whether they have  view,  edit and  delete access, excluding any changes made via our Custom Security feature.

Getting started

The below premises will walk you through how to view your organisation's payroll integration errors

View individual sync errors
  1. Click the   Dashboard menu.
  2. Click the Manager Dashboard tab.
  3. Click the View Details button.
    Sync_1.jpg
View all sync errors
  1. Click the   Dashboard menu.
  2. Click the Manager Dashboard tab.
  3. Click the View All button.
    Sync_2.jpg

Author recommended

So you have now viewed your payroll integration issues and you are now wondering what next can I do. There are two recommendations I would make on this front and they are:

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