HR platform: Employee happiness survey

Overview

Within your organisation, it is important to have engaged and productive employees, as they are more likely to produce better work and contribute positively to your company culture. This is where an employee happiness survey can help, by enabling you to measure your employee engagement, and give you the data on how to improve this metric within your organisation.

The Employee Happiness feature allows you to report on your employees' happiness via a scale graph showing happiness as a score from one to ten and what comments your employees left. You can also respond to your employees' comments to gather further information on why they left a particular comment. 

You can enable the employee happiness survey and set the required frequency through Employee Engagement settings. To read further information on this feature, refer to the following article.

Important

The employee happiness survey is anonymous, i.e. it does not list the employee's name or any other unique identifiers.

You will need to have enabled the open beta feature, Employee Happiness Survey Feedback Loop, before you can use the extra features outlined in this article. You can enable this beta feature via the Beta Flask drop-down and selecting to Opt In. Please remember this is still an in development feature and subject to change. To read more on how to enable this in progress beta feature, refer to the following article.

Availability

HR Plan:   Free   Standard   Premium   Platinum
Payroll Plan:   Standard   Premium

Getting Started

Sending the survey
  1. Click the Employee Engagement menu.
  2. Click the Employee Happiness submenu.
  3. Click the Send now button.
    Happy_1.jpg
Adding a comment

Important

The ability to add a comment to an anonymous response is only available on our platinum pricing tier. You can comment on an employee survey even if they have not provided a comment and have only offered a happiness score.

  1. Click the Employee Engagement menu.
  2. Click the Employee Happiness submenu.
  3. Select the required survey period from the Period drop-down.
    Happy_2.jpg
  4. Click the Comment button.
  5. Type in the required comment.
  6. Click the Send button.
    Happy_3.jpg

Maintain

Viewing completed surveys

Important

To read further information on understanding how this report works, refer to the following article section. The survey results are instant, so once an employee submits a completed survey, there is no time delay to you viewing the results.

  1. Click the Employee Engagement menu.
  2. Click the Employee Happiness submenu.
  3. Select the required survey period from the Period drop-down.

    Helpful Hint

    You will now see the happiness survey report for the selected survey period.

    Happy_2.jpg
Deleting a comment

Important

The ability to delete a comment is only available on our platinum pricing tier.

  1. Click the Employee Engagement menu.
  2. Click the Employee Happiness submenu.
  3. Select the required survey period from the Period drop-down.
    Happy_2.jpg
  4. Click the Comment button.
  5. Click the Three Dots button.
  6. Click the Delete button.
    Happy_4.jpg
  7. Click the Delete button.
    Happy_5.jpg

Further information

Understanding the report: Colours

The happiness survey report uses the NPS colouring scheme to colour categorise the responses your employees provide when they complete the survey.

Colour Score range
Pink 1 to 6
Amber 7 to 8
Green 9 to 10
Understanding the report: Metrics
Metric Explanation
Current period: Average Response. This metric will display the average happiness score for the chosen survey period.
Current period: Reponse rate. This metric will display the percentage of your employees that have submitted a happiness survey for the chosen survey period.
Last 12 months: Average response. This metric will display the average happiness score for your organisation over the last 12 months, with the current survey period selected being the year end date.
Last 12 months: Reponse rate. This metric will display the percentage of your employees that have submitted a happiness survey over the last 12 months, with the current survey period selected being the year end date.
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