FAQ: How to Change your Password

Question

How can I change my Employment Hero password?

Availability

HR Plan:

✓ Free

✓ Standard

✓ Premium

✓ Platinum

Payroll Plan:

Standard

Premium

Answer

You can change your Employment Hero password from the Account Security section.

Changing my Employment Hero Password

  1. Open up the user drop-down menu from the top right-hand corner.
  2. Click on the Account Security button.
  3. Complete the following fields:
    • Current password.
    • New password.
    • Confirm new password.
    Password_1.jpg
  4. Click the Submit button.

Password Strength

Employment Hero uses a password strength meter to help individuals select their passwords. To save a password, you require:

  • At least eight characters.
  • Have at least one uppercase (A-Z) and lowercase character.
  • Have at least one numerical character.
  • Have at least one special character.

To ensure you have a strong password, we suggest you:

  • Add a combination of capital letters.
  • Avoid dictionary words or a combination of words.
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