HR FAQ: How do I make a purchase at the discount store?


How do I make a purchase at the discount store?


HR Plan:   Free   Standard   Premium   Platinum
  User Access:   Employee         Manager         Admin      

  This is the default access level per user and whether they have  view,  edit and  delete access, excluding any changes made via our Custom Security feature.


On the Discount page, you can purchase products aimed at enhancing your life at work and home at reduced prices. Some examples of products with reductions available include:

  • Gift cards for groceries.
  • Gift cards for movies.
  • Gym memberships.
  • Electronics.
  • Phone accessories.
  • Health insurance.
  • Home loans.
Make a purchase
  1. Click the    Benefits menu.
  2. Click the Discounts submenu.
  3. Click the product you wish to purchase.
  4. Click the Buy Now button.
  5. Use the slider to:
    • Select how many Hero Dollars go towards the purchase.
    • Select the InstaPay amount going towards this purchase.


    InstaPay is only available for Employment Hero Payroll customers.

  6. Click the Continue button.
  7. Click the Pay via Credit Card button.
  8. Enter your credit card details 
  9. Click the Continue button.
  10. Enter your shipping information.
  11. Click the Continue button.
  12. Review your details and click the Complete Order button.

Further information

Accepted payment methods

You can use the following payment methods within the discounts store:

  • Visa debit or credit card.
  • Mastercard debit or credit card.
  • Hero Dollars.
  • InstaPay.
InstaPay fees
Transaction Method. Fee.
Discount store purchases using a combination of debit, Hero Dollars plus InstaPay. $0
Discount store purchases using InstaPay only. $0
InstaPay withdraw. $2
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