HR FAQ: How do I access my gift card purchases?

Question

How do I access my gift card purchases?

Availability

HR Plan:   Free   Standard   Premium   Platinum
  User Access:   Employee         Manager         Admin      

  This is the default access level per user and whether they have  view,  edit and  delete access, excluding any changes made via our Custom Security feature.

Answer

On the Orders page, you can view your gift card details and redeem them. When redeeming your purchase, you can either use the barcode on applicable gift cards to redeem the value at the specified retailer, or use the gift card number and pin to redeem it at the specified online store.

Warning

When purchasing a gift card, you can only access it through the Employment Hero HR platform or Employment Hero mobile application. Employment Hero does not email you the gift card details.

View gift card purchases
  1. Click the    Benefits menu.
  2. Click the Order History submenu.
  3. Click the Details button..
    Gift_1.jpg
  4. To view the details on how to redeem your gift card, click on the drop-down menu bar.

    Important

    Your gift card is active if there is a balance displayed, i.e. Balance $100. If you have used the gift card, or it has expired, the balance will no longer display. Instead, it will say used or expired.

    Gift_2.jpg
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