Benefits: Order history

Overview

On the Orders page, you can view your gift card details and redeem them. When accessing a gift card you can either use the barcode (for applicable gift cards) to redeem the value of your voucher at a participating retailer, or use the Gift Card number to redeem their value in the appropriate online store.

You can also use the orders page to view your product purchases and to see if there is a provided tracking number. If tracking is provided, you can see where your purchase is at and when it might arrive.

Any super, home loan and/or health insurance purchases can also viewed through this feature.

Availability

HR Plan:   Free   Standard   Premium   Platinum
Payroll Plan:   Standard   Premium

Getting started

Viewing gift card purchases

Warning

When purchasing a gift card, you can only access it through the Employment Hero HR platform or Employment Hero mobile application. Employment Hero does not email you the gift card details.

  1. Click the My Benefits menu.
  2. Click the Order History submenu.
  3. Click the Details button next to the desired gift card purchase.
  4. To view the details on how to redeem your gift card, click on the drop-down menu bar.

    Important

    Your gift card is active if there is a balance displayed, i.e. Balance $100. If you have used the gift card, or it has expired, the balance will no longer display, instead, it will say used or expired.

    Order_2.jpg
Viewing Event Cinemas purchases

Warning

When purchasing a gift card, you can only access it through the Employment Hero HR platform or Employment Hero mobile application. Employment Hero does not email you the gift card details.

  1. Click the My Benefits menu.
  2. Click the Orders submenu.
  3. Click the Details button next to the desired Event Cinemas purchase.
  4. To view the details on how to redeem your gift card, click on the drop-down menu bar.

    Important

    Your gift card is active if there is a balance displayed, i.e. Balance $100. If you have used the gift card, or it has expired, the balance will no longer display, instead, it will say expired.

    Order_4.jpg
Viewing product purchases
  1. Click the My Benefits menu.
  2. Click the Orders submenu.
  3. Click the Details button next to the desired product purchase.
  4. Click the Tracking Status button to view the products current location.
    Order_6.jpg
Viewing  super purchases
  1. Click the My Benefits menu.
  2. Click the Orders submenu.
  3. Click the Details button next to the desired super purchase.
    Order_8.jpg
Viewing health insurance purchases
  1. Click the My Benefits menu.
  2. Click the Orders submenu.
  3. Click the Details button next to the desired health insurance purchase.
    Order_10.jpg
Viewing home loan purchases
  1. Click the My Benefits menu.
  2. Click the Orders submenu.
  3. Click the Details button next to the desired home loan purchase.
    Order_12.jpg
Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.