FAQ: What is InstaPay

Question

What is InstaPay?

Availability

Available On:

Free

✓ Standard

✓ Premium

Requires:

✓ HeroPay

Answer

InstaPay allows employees to access a portion of their earned wages before their official pay day.

InstaPay offers employees, whose organisation uses HeroPay (Employment Hero's payroll platform), access to up to $250 per week from their wages.

To allow organisations and employees to use this feature, Employment Hero has set up a pool of funds, allowing an employee to receive payment when they request an InstaPay withdrawal. When a payroll administrator conducts their pay run, Employment Hero inserts a payroll deduction for the employee. 

InstaPay Fees

Transaction Method Fee
Hero Shop purchases using a combination of, Debit, Hero Dollars plus InstaPay $0
Hero Shop purchases using InstaPay only  $0
InstaPay withdraw $2

 

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