Error Analysis: Duplicate Employees in the Organisational Chart

Preface

When accessing the organisational chart, Employment Hero displays duplicate employees. 
Chart_3.jpg

Error Analysis 

You would see duplicate employees in the organisational chart if there were duplicate employee records added to the Employment Hero HR platform.

Solution

Deleting the duplicate employee records from the Employment Hero HR platform will remove the duplicate employees from the organisational chart.

How to Find Duplicate Employee Records

  1. Click the Personnel menu. 
  2. Click the Employee submenu.
  3. Click the Filter button and tick the Show All box.
    Chart_1.jpg
    Helpful Tip: You will now see all your employees displayed on the screen. For details on how to remove duplicate employees, refer to this article.
    Chart_2.jpg
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