KeyPay Payslips FAQ: What Conditions Are Required Before Importing Payslips Automatically

Question

What conditions does Employment Hero require before importing payslips automatically from KeyPay?

Availability

HR Plan:

✓ Free

✓ Standard

✓ Premium

✓ Platinum

Answer

Employment Hero requires three conditions to import payslips automatically, they are:

  • A finalised pay run.
  • A published payslip.
  • The paid date is within four days of the current date (four days prior and/or four days after the current date).

Once the HR platform meets these conditions, it will check once a day for eligible payslips.

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