Error Analysis: Duplicate Employees in the Personnel File

Preface

When accessing the Personnel page, Employment Hero displays duplicate employees. 
Employees_1.jpg

Error Analysis 

You would see duplicate employees on the Personnel page if there were duplicate employee records added to the HR platform.

Solution

Deleting or off-boarding the duplicate employee records from the HR platform. 

  1. For details on how to off-board the duplicate employee refer to this article.
  2. For details on how to delete the duplicate employee refer to this article.

How to Find Duplicate Employee Records

  1. Click the Personnel menu. 
  2. Click the Employee submenu.
  3. Click the Filter button and tick the Show All box.
    Employees_1.jpg
    Helpful Tip: You will now see all your employees displayed on the screen. 
    Employees_2.jpg
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