MYOB Error Analysis: A Terminated Employee on MYOB is Appearing as Active in Employment Hero

Preface

A terminated employee on MYOB appears as active within Employment Hero. 

Error Analysis 

The transferring of employee data between Employment Hero and MYOB is one way. Any changes made to the employee file within MYOB will not synchronise with Employment Hero.

Helpful Tip: For more information on using Employment Hero as your organisation's source of truth, refer to the following article.

Solution

Off-board the terminated employee from Employment Hero. This will set the employee's status as terminated. For detailed instructions on how to off-board an employee within Employment Hero, refer to the following articles. 

  1. Off-Boarding an Employee from the HR Platform
  2. Removing an Employee from the HR Platform
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