MYOB Error Analysis: Employee Exists on Both Employment Hero and MYOB

Preface

Importing employees from MYOB has caused the following error:

  • Employee exists on both Employment Hero and MYOB.

Error_1.jpg

Error Analysis 

If an employee exists on MYOB and Employment Hero, and they are using the same unique identifier (email address), when you import their details from MYOB an error will appear.

Solution One

You can override the employee data in Employment Hero by using the employees existing data within MYOB. 

Warning: When you use the data from MYOB, you will override the existing data on Employment Hero.

How to Use MYOB Data

  1. Click the Action button.
  2. Click the Use MYOB Data button. 
    Error_2.jpg

Solution Two

You can override the employee data within MYOB by using the data within Employment Hero.

Warning: When you use the data from Employment Hero, you will override the existing data on MYOB.

How to Use Employment Hero Data

  1. Click the Action button.
  2. Click the Use EH Data button. 
    Error_2.jpg
Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.