HR platform: Peer to peer feedback

Overview

Feedback is a key ingredient of success and without it, it’s impossible to grow both on a personal level and as a business. Feedback can be positive, such as highlighting an employee's clear and concise communication with a client or constructive, such as highlighting a way an employee can improve their communication with a client.

The Feedback feature allows all users to give and receive feedback and collates each piece of feedback in one section for an employee and manager to review. The feature also includes a comment thread, allowing for a feedback loop between the sender and receiver. 

HR Best Practice 

The feedback feature can document both positive and constructive communications between staff, which will create an audit trail of wins and constructive comments that are easily accessible for use during performance reviews.

Our HR Experts recommend that when using this feature for constructive feedback that you accompany the platform communications with a verbal discussion with the employee involved. 

Availability

HR Plan:   Free   Standard   Premium   Platinum
Payroll Plan:   Standard   Premium

Getting Started

Giving feedback
  1. Click the Coaching menu.
  2. Click the Feedback submenu.
  3. Click the Received or Sent tab.
  4. Click the Give feedback button.
    Feedback_1.jpg
  5. Select the feedback recipient from the Who is this Feedback For drop-down.
  6. Enter the feedback you want to provide in the Your Feedback field.
  7. Use the paper clip to add any required attachments.

    Helpful Hint

    The file types you can upload include PDF, JPG, PNG and GIF, and the file size limit is 10mb.

  8. Select from the following sharing options:
    • Recipients manager.

    Helpful Hint

    Selecting the recipients manager sharing option will send this feedback to the employees primary and secondary manager.

    • Recipient.
  9. Click the Send button.
    Feedback_2.jpg
Adding a comment
  1. Click the Coaching menu.
  2. Click the Feedback submenu.
  3. Click the Received or Sent tab.
  4. Click the feedback you wish to comment on.
  5. Enter your comment and click the Send button.
    Feedback_3.jpg

Maintain

Viewing received feedback
  1. Click the Coaching menu.
  2. Click the Feedback submenu.
  3. Click the Received tab.
  4. Click the feedback you wish to view.
    Feedback_4.jpg
Viewing sent feedback
  1. Click the Coaching menu.
  2. Click the Feedback submenu.
  3. Click the Sent tab.
  4. Click the feedback you wish to view.
    Feedback_5.jpg
Viewing reporting employee feedback
  1. Click the Coaching menu.
  2. Click the Feedback submenu.
  3. Click the Reporting employees tab.
  4. Select a direct report from the drop-down.
  5. Click the feedback you wish to view.
    Feedback_6.jpg
Editing a comment
  1. Click the Coaching menu.
  2. Click the Feedback submenu.
  3. Click the Received or Sent tab.
  4. Click the feedback you wish to edit.
  5. Click the Three Dots button.
  6. Click the Edit button
    Feedback_7.jpg
  7. Make the required changes and click the Save button.
    Feedback_8.jpg
Deleting a comment
  1. Click the Coaching menu.
  2. Click the Feedback submenu.
  3. Click the Received or Sent tab.
  4. Click the feedback you wish to delete.
  5. Click the Three Dots button.
  6. Click the Delete button
    Feedback_9.jpg
  7. Click the Delete button.
    Feedback_10.jpg
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