Other tasks

Overview

Organising your tasks into a list can make your workload a lot more manageable. It allows you to view a list of your completed and uncompleted tasks and provides you with a sense of accomplishment when you have marked them off.

The Other Tasks feature provides you insight into the activities being undertaken within your organisation such as who created what task, who received this work to complete, progress being made and also to reassign this piece of work if the person undertaking this project changes. You can also edit this information if it changes and delete the task if it is no longer required.

Important

If you are a manager, you can only see the task assigned to your direct employees, whereas if you are an admin or owner you can see all the tasks within your organisation except the tasks you created. You can use the Tasks I Created feature to view the tasks you created. 

Availibility

HR Plan:	Free	Standard	Premium	Platinum
Payroll Plan:	Standard		Premium

Getting started

Creating a task

1. Click the Tasks menu.
2. Click the My Tasks tab.
3. Click the Other Tasks button.
4. Click the Create Task button.
   
5. Complete the following fields:
   • Name.
   • Owner.

   Important

   The task owner is the user required to complete the task. By selecting a user; who is not yourself; means that you are assigning the task to another user. However, the platform will still list you as the person who created the task.

   Warning

   If you have selected a team as the owner of a task, the platform will assign each member of the team their own individual task. The platform does not allow you to set a task as a collaborative endeavour or owned by a team.

   • Description.
   • Assigned date.
   • Due date.
   • Collaborators.
6. Click the Subtask button and list any additional subtasks.
   
7. Click the Create button.
   

Adding a comment

1. Click the Tasks menu.
2. Click the Other Tasks tab.
3. Click the Action button.
4. Click the View button.
   
5. In the comment box, type your comment in and click the Send button.
   

Re-assigning a task

Warning

The creator of a task can re-assign the existing task to another employee, while an Admin or Owner can re-assign the task regardless if they were the creator of the task or not.

1. Click the Tasks menu.
2. Click the Other Tasks tab.
3. Click the Action button.
4. Click the Edit button.
   
5. In the Owner field select the employee being re-assigned the task.
   

Marking a subtask as complete

Warning

Marking sub task as complete does not mark a task as complete.

1. Click the Tasks menu.
2. Click the Other Tasks tab.
3. Click the Action button.
4. Click the View button.
   
5. Click the Completed tick box.
   

Marking a task as complete

1. Click the Tasks menu.
2. Click the Other Tasks tab.
3. Click the Action button.
4. Click the View button.
   
5. Click the Completed tick box.
   

Maintain

Viewing assigned tasks

1. Click the Tasks menu.
2. Click the Other Tasks tab.
3. Click the Actions button.
4. Click the View button.
   
   
   

   Helpful Hint

   You will now see the details of your assigned task and any additional subtasks on your screen.

   

Edting a comment

1. Click the Tasks menu.
2. Click the Other Tasks tab.
3. Click the Action button.
4. Click the View button.
   
5. Click the Three Dots button.
6. Click the Edit button.
   
7. Make the required changes and click the Save button.
   

Editing an assigned task

Important

You can not change the owner, assigned date and due date of a task that another user assigned to you.

You can also only edit a pending task, the platform does not allow you to edit a completed task.

1. Click the Tasks menu.
2. Click the Other Tasks tab.
3. Click the Actions button.
4. Click the Edit button.
   
5. Make the required changes and click the Save button.
   

Deleting a comment

1. Click the Tasks menu.
2. Click the Other Tasks tab.
3. Click the Action button.
4. Click the View button.
   
5. Click the Three Dots button.
6. Click the Delete button.
   
7. Click the Delete button.
   

Deleting an assigned task

Important

You cannot delete a task another user assigned to you.

You also can only delete a pending task, the platform does not allow you to delete a completed task.

1. Click the Tasks menu.
2. Click the Other Tasks tab.
3. Click the Actions button.
4. Click the Delete button.
   
5. Click the Delete button.