Security reporting: Two-Factor Authentication (2FA)

Overview

When using a username and password to log into your account, you are only using single-factor authentication. This process is susceptible to security threats because it represents a single piece of information a malicious person requires.

Employment Hero allows you to enable two-factor authentication for your account, requiring two verification steps before you can access your account. This additional step is an authentication code sent as a text message (SMS) or via an authentication app.

The Two Factor Authentication (2FA) Reporting feature allows you to create a report that you can use to analyse how many of your employees have enabled this added security measure and also reset an employees Two Factor Authentication if they can not access their original code generator. You can also use this feature to download a CSV file of the data, enabling you to load the report into a CSV supported program like Microsoft Excel.

Helpful Hint

To read the detailed steps on how to enable mandatory Two-Factor Authentication within your organisation refer to the following article.

Availibility

HR Plan:	Free	Standard	Premium	Platinum
Payroll Plan:	Standard		Premium

Getting Started

Creating a Two-Factor Authentication report

1. Click the Reports menu.
2. Click the Two-Factor Authentication submenu.
3. Click the Search/Filter button and choose from the following filters:
   
   • Employee/contractor.
   • Teams.
   • Status:
     • Enabled.
     • Disabled.
4. Click the Search button.
   

Resetting an employee's Two-Factor Authentication

1. Click the Reports menu.
2. Click the Two-Factor Authentication submenu.
3. Click the Search/Filter button and choose from the following filters:
   
   • Employee/contractor.
   • Teams.
   • Status:
     • Enabled.
     • Disabled.
4. Click the Search button.
5. Click the Reset button.
   

Maintain

Downloading your Two-Factor Authentication report

1. Click the Reports menu.
2. Click the Two-Factor Authentication submenu.
3. Click the Search/Filter button and choose from the following filters:
   
   • Employee/contractor.
   • Teams.
   • Status:
     • Enabled.
     • Disabled.
4. Click the Search button.
5. Click the Download CSV button.