HR platform: Billing, payment method and invoices

Overview

As an organisation, you would need easy access to your billing details so you know just how many users Employment Hero will charge you for, which email your receipts will go to, and so on. Having this information on hand will ensure your organisation can fully understand how much Employment Hero will charge you for using our software.

You can use the Billing feature to access a list of your latest invoices and see a list of billable users for each invoice, with the ability to narrow this data down by employment type. You can also use this feature to view your subscription terms and conditions, and update your payment method, billing content and invoice recipients. 

Availability

HR Plan:   Free   Standard   Premium   Platinum
 User Access:   Employee   Manager   Admin

  This is the default access level, excluding any changes made via our Custom Security feature.

Maintain

View subscription terms and conditions
  1. Click the Billing menu.
  2. Click the View button.
    Billing_1.jpg

    Helpful Hint

    You will now see your subscription terms on your screen.

    Billing_2.jpg
View a list of billed employees
  1. Click the Billing menu.
  2. Click the Actions button.
  3. Click the View Billed Employees button.
    Billing_3.jpg
Download an invoice
  1. Click the Billing menu.
  2. Click the Actions button.
  3. Click the Download Invoice button.
    Billing_4.jpg
Edit a payment method
  1. Click the Billing menu.
  2. Click the Change button.
    Billing_5.jpg
  3. Enter your new billing details.
  4. Click the Save button.
    Billing_6.jpg
Edit billing contact
  1. Click the Billing menu.
  2. Click the Change button.
    Billing_7.jpg
  3. Update the required information and click the Update button.
    Billing_8.jpg
Change invoice recipients
  1. Click the Billing menu.
  2. Click the Change button.
    Billing_9.jpg
  3. Make the required changes and click the Update button.
    Billing_10.jpg

Author Recommended

So you have now viewed your billing information and you are now wondering what next can I do. There are two recommendations I would make on this front and they are:

  • Headcount reporting: Active employees This report will allow you to see all your active employees within your organisation, and you can use this to cross reference any data shown on your Employment Hero invoices.
  • Headcount reporting: Employee termination This report will allow you to see all your terminated employees within your organisation, and you can use this to cross reference any data shown on your Employment Hero invoices.
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