I cannot access my roster because I blocked cookies on my browser - HR | FAQ

Question

Is the reason I cannot access my roster because I blocked cookies on my browser?

Availability

HR Plan:   Free   Standard   Premium   Platinum
  User Access:   Employee         Manager         Admin      

  This is the default access level per user and whether they have  view,  edit and  delete access, excluding any changes made via our Custom Security feature.

Answer

If you have clicked into the rostering tab and can see a login page within that window, you may have blocked cookies preventing access to this URL.

Unblock the rostering cookies
  1. Click on the   next to the Employment Hero URL.
  2. Click the   Cookies button. Cookie_1.jpg
  3. Click the Blocked tab.
  4. Click the Allow button for the following URLs: Cookie_2.jpg
  5. Click the Done button.
    Cookie_3.jpg
  6. Click the Reload button.
    Cookie_4.jpg
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